Privacy Policy
Last updated: 27 July 2026
The name Hekka | حِكى is used on this website to refer to Funoon Hekka Establishment For Media Services, Unified National Number (Commercial Registration No.): 7048814938.
Email: socials@hekka.sa
Telephone: +966 55 809 7045
Postal address: RRMB4507, Riyadh, Kingdom of Saudi Arabia
This policy explains how we collect, use, store, share and destroy personal data when you use hekka.sa, contact us through forms, email or WhatsApp, or use our digital services and Freelancer Portal where available.
1. Data we collect
We may collect the following data where necessary:
- Name, organization, job title, email address, telephone or WhatsApp number.
- Enquiries, briefs, quotations, contracts, schedules, locations, approvals, communications and attachments.
- Photographs, video, voice recordings, interviews and other production material supplied by the client or created for a project.
- Invoices, payment status and necessary accounting records.
- IP address, browser and device data, security logs, cookies and website-use data.
We collect data directly from you, from an authorized client representative, through our website and communications, or automatically through website and security technologies. We may be unable to respond or provide a service if required information is not supplied.
2. Purposes and legal bases
We use personal data to respond to enquiries, prepare and perform quotations and contracts, plan, produce and deliver media services, coordinate access and schedules, communicate, issue invoices, keep legally required records, protect our systems, handle claims and improve our services.
Depending on the circumstances, processing is based on your consent, steps requested before entering a contract, performance of a contract, compliance with a legal obligation, or legitimate interests permitted by law.
Direct marketing: We send marketing through personal communication channels only after obtaining the required consent. The message identifies Hekka and provides a free and simple opt-out, such as replying STOP or إيقاف.
3. Sharing and transfers
We may share the minimum necessary data with Hekka personnel, assigned freelancers and production suppliers, advisers, public authorities where legally required, and providers of hosting, security, storage, analytics and communications, including Meta and WhatsApp where their services are used.
Some providers may process data outside the Kingdom of Saudi Arabia. In those cases, we apply the requirements and safeguards of the Saudi Personal Data Protection Law. We do not sell personal data.
4. Retention and destruction
We retain data for as long as needed for the purpose, project or contractual relationship, and for applicable accounting, tax, claims and security periods. When it is no longer needed, we securely destroy it or irreversibly anonymize it where appropriate and legally permitted, subject to normal backup-deletion cycles.
5. Your rights
Subject to applicable law, you have the right to be informed about processing, access your personal data, obtain a readable copy, correct or complete it, request its destruction, withdraw consent and submit a complaint.
Send requests to socials@hekka.sa. We may request reasonable information to verify your identity or authority. We respond to valid requests within 30 days. Where legally permitted, this may be extended once by up to 30 additional days, and we will notify you of the reason. You may also complain to the Saudi Data & AI Authority through the National Data Governance Platform.
6. Cookies and security
The website uses necessary technologies for security, language, forms and core functions. Optional analytics or marketing technologies are used only under an applicable legal basis and with consent where required. We apply reasonable technical and organizational safeguards, but no online service can be guaranteed completely secure.
7. Updates
We may update this policy when our services, practices or legal duties change. The latest update date will appear at the top of this page.